Privacy Policy
Last Updated: September 2025
Creative Heroes respects your privacy and complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. Collection of Personal Information
We may collect your name, contact details, project details, and payment information.
2. Use of Personal Information
Used to provide services, issue quotes/invoices, communicate, and comply with legal obligations.
3. Disclosure
We may disclose to suppliers, couriers, IT providers, or legal authorities as required. We do not sell personal data.
4. Security
We take reasonable steps to protect your data, but cannot guarantee absolute security of online transmissions.
5. Access & Correction
You may request access or correction of your personal information at any time.
6. Cookies & Website Usage
Our site may use cookies for analytics and performance tracking.
7. Direct Marketing
You may opt out of promotional communications at any time.
8. International Disclosure
If data is stored offshore, we ensure compliance with Australian privacy law.
9. Complaints
Contact us in writing for privacy concerns. You may escalate to the OAIC if unresolved.
10. Contact Us
Creative Heroes
Address: 15 Berkeley Court Caboolture 4150 Queensland
Phone: 0492 854 307